Liaison and Communication Manager

Syria

Public Relations - Legal/Political Science - Humanitarian/Disasters

Not Specified

1. Representation and Relationship Management
•Represent IDA in meetings with donors, partners, and governmental entities.
•Build and maintain strong relationships with external stakeholders, ensuring clear communication of IDA’s mission, values, and programmatic goals.
•Act as the primary point of contact for external inquiries regarding IDA’s operations in Damascus.
2. Coordination and Communication
•Coordinate closely with the Programs Director and General Director to ensure alignment of activities and communication strategies with IDA’s broader objectives.
•Facilitate internal communication between the Damascus office and IDA’s headquarters to streamline operations and decision-making processes.
•Support the Programs and General Management teams by relaying recommendations and updates to governmental entities and external partners.
3. Governmental Liaison
•Assist the Head of the Damascus Office in meeting governmental requirements and maintaining compliance with regulations.
•Establish and maintain relationships with relevant ministries, directorates, and other governmental bodies.
• Ensure timely submission of required reports, approvals, and documentation to government authorities.
•Address and resolve any issues related to governmental regulations in coordination with the Head of Office.
4. Donor and Partner Engagement
•Support donor and partner visits by organizing logistics and preparing briefing materials.
•Present IDA’s projects and impact effectively during meetings and events.
•Ensure follow-up on action points from donor and partner engagements.
5. Reporting and Documentation
•Prepare detailed reports on liaison and communication activities for the Head of Office and IDA’s management.
•Document minutes of meetings with donors, partners, and governmental entities, ensuring timely sharing with relevant teams.
•Maintain a database of contacts and key stakeholders.
6. Strategic Support
•Provide recommendations to the Head of Office on improving communication strategies and government relations.
•Identify potential risks in external relationships and propose mitigation strategies.
•Monitor trends in donor priorities and government policies to inform IDA’s strategic planning.

Skills and Competencies:
•Excellent interpersonal and communication skills, with the ability to engage effectively with diverse stakeholders.
•Strong organizational and time-management abilities.
•Proficiency in Arabic and English (written and spoken).
•Solid understanding of governmental processes and requirements in Syria.
•Ability to handle sensitive and confidential information with discretion.
•Problem-solving mindset with the ability to work under pressure and meet deadlines.

Key Performance Indicators (KPIs)
1. Timeliness and quality of reports submitted to the Head of Office and management.
2 . Number and quality of engagements with donors, partners, and governmental entities.
3. Effective resolution of issues related to governmental compliance and regulations.
4. Feedback from internal and external stakeholders on communication effectiveness.
5. Successful facilitation of donor and partner visits.

Work Conditions
•Based in Damascus with occasional travel to other locations as required.
•Flexible working hours, with availability to attend meetings and events outside regular hours when necessary.

IDA is an independent non-governmental organization providing medical and humanitarian
assistance to people affected by conflicts, natural disasters, and epidemics
regardless of race, religion, gender, or political affiliation.
IDA works to ensure the right to the highest attainable standard of health and medical
impartiality for all. IDA advocates for the protection of civilians, hospitals, and healthcare
workers, unhindered humanitarian access, the neutrality of aid provision, and
the meaningful representation of civil society/NGOs in decision-making processes.

Our Purpose:
To rebuild and re-energize humanity in Syria by
working for a healthier future generation

Mission Statement:
We don’t know when there will be a solution to
the conflict in Syria. But we know that every
Syrians deserve a future of health and dignity.

And this is where we come in:
We provide
comprehensive health, nutrition, and protection
services in areas inside Syria where no one else is
taking over this responsibility.
We focus on the needs of displaced people and
the communities hosting them. We aim to honor
every patient’s dignity and empower the health
workforce in Syria.

Dec 24, 2024

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