Job ID
41746

Job Title
Media, Advocacy and Communication Manager

To work for
IDA - Independent Doctors Association

Country
Syria

City
Damascus

Field of Work
Public Relations - Legal/Political Science - Humanitarian/Disasters

Job Type
Full time

Military service
Not Specified

Minimum Education Level
Bachelor/ License Degree

Responsibilities
Responsibilities:
•Actively participates as a management team member to ensure good collaboration, communication, strategic planning, and implementation of IDA’s media and communication activities
•The team leader of the media and communication team, ensuring good internal communication and capacity building
•Takes the lead together with the General Director in developing IDA's media and communication policy and communication vision
•Responsible for all formal and social media communications of IDA in close collaboration with the General Director, based on IDA’s strategic plan, coordinating closely with Program Coordinators for technical support in their respective technical fields for accuracy and quality of information
•Responsible for the IDA internet websites, ensuring up-to-date, relevant and accurate information and positive visibility is ensured
•Trains, provides guidance and supports the field teams for all media contacts and external communications
•Develops new media project proposals in collaboration with the Grant Coordinator/Manager, under the guidance of the General Director
•Represents IDA vis-à-vis and networks with national and international media, and NGOs, in conferences and coordination meetings under the guidance of the General Director, analyzing the tendencies and interests carefully.
•Carries out other duties according to your professional capacity and position in the organization, as assigned by the General Director



Qualifications
Specific activities:
Team participation
•Contributes actively to media strategy development based on IDA’s mission statement and vision and beneficiary needs
•Contributes to good communication among all team members and between departments and programs, ensuring other departments are adequately informed of media and communication activities for good collaboration
•Surveys media outlets for relevant information regarding humanitarian activities and the local context and shares them with management team members promptly
• Respect the procedures of other departments and agree to contribute to successful collaboration
•Briefs new staff of the media activities and procedures for external communication
•Compiles all required reporting for activities under her responsibility in collaboration with the Grant Manager promptly
• Review the budget control every month together with the Finance Manager to ensure the correct allocation of expenditures to budget lines and timely and proper use of the available funds

Team leader
•Responsible for all staff of the Media team as per the organigram, ensuring clear organizational structure and assigning responsibilities, activities, and tasks clearly
•Assists in recruiting new staff for the media team, including developing job descriptions in coordination with the human resource department and interviewing
•Ensures newly hired staff are inducted into their position promptly to fulfill their responsibilities and tasks according to IDA’s media and communication strategy and objectives
•Assesses capacity-building needs of the Media team and develops measures to build their capacity in media communications, networking, and field support
•Provides technical and managerial support to the Media team and ensures compliance with IDA policies and procedures
•Ensures her team utilizes assets and finances according to IDA’s regulations
•Provides her team members constructive feedback on work performance promptly
•Plans vacation periods with her team members in coordination with the HR department, ensuring that activities and responsibilities are covered by other staff during vacations and absences
Media and communication policy
•Under the guidance of the General Director, supported by Program Coordinators and with input from the field teams, develop a clear media and communication strategy to reflect IDA’s work, mission, and communication objectives.
•Ensures the media and communication strategy incorporates a risk analysis for IDA and its field teams and continuously analyses changes and challenges
•Informs the General Director promptly of any changes, challenges, and difficulties, including deviations from planned budgets, during the implementation of media activities

Formal and social media communications
•Stays up to date on changes in the situation in the field where IDA works and follows developments and trends in her field of work
•Creates stories and communications, with accompanying photographs, videos, or tags, for external outlets including news agencies, social media, magazines, journals, etc. to strengthen IDA's external visibility and achieve IDA’s communication objectives
•Develops, writes, and issues regular press releases with clearly formulated messages, based on IDA’s communication strategy and to achieve IDA’s communication objectives
•Under the guidance of the General Director, is responsible for choosing the right audience for IDA’s external communications, in close coordination with Program Coordinators
•Arranges reporter field visits and ensures they are accompanied as required
•Ensures timeliness and accuracy of information of external communications by working in close collaboration with the technical management staff, ensuring a professional image of IDA
•Ensures IDA’s core principles as a humanitarian organization are upheld in the communications according to IDA’s mission, vision, and communication strategy
•Collaborates with the Grants Manager to ensure donor-required visibility is correctly incorporated in external communications according to project agreements and IDA’s risk analysis
•Monitors and evaluates media coverage generated and draws lessons learned to improve the achievement of communication objectives
•Maintains a confidential contact list of key interlocutors

IDA internet websites:
•Has the overall responsibility of setting up and overseeing the IDA websites, ensuring a user-friendly and clear structure and up-to-date and accurate information
•Outlines IDA’s programs and projects and creates stories, with accompanying photographs, videos, or tags, for IDA's website for internal and external visibility
•Collaborates with the Grants Manager to ensure donor-required visibility is correctly incorporated in the websites according to project agreements and IDA’s risk analysis

Support field teams for media contacts and external communications
•Responsible for informing field team managers of IDA’s communication strategy, principles, and objectives and strengthening coordination and collaboration with the field teams
•Trains relevant IDA field staff on managing contacts with media in the field
•Serves as external relations resource for field staff for direction, guidance, and support, providing (written) guidance to the field teams on how to answer difficult questions
•Supports field teams in designing communication material (pamphlets, posters, etc) for use in health, nutrition, and protection activities, ensuring clear and appropriate communication of key messages

New media project proposal development
•Designs and develops project concept notes and project proposals in the field media and communication in collaboration with the Grant Manager/Grant Coordinator, taking into consideration IDA’s mission and vision, staff capacity, humanitarian needs in the field, funding availability, and best practices
•Communicates with donors and potential partners under the guidance of the General Director and in coordination with the Grant Coordinator/Manager

Represents IDA and networks with national and international media, media-related NGOs
•Networks with international and national media to proactively further humanitarian stories about IDA's programs and projects and to advocate for and build partnerships of high quality, according to IDA’s media and communication strategy
•Networks with partners, stakeholders, other NGOs, agencies, and key informants to establish coordination mechanisms regarding information collection, media coverage, and humanitarian communications
•Attends and represents IDA at press conferences and coordination meetings
•Attends media-related external and internal meetings, workshops, and training arranged by partners or media institutions

Carries out other duties
•Adheres to IDA’s rules and regulations
•Maintains confidentiality of sensitive information, including financial and human resource data
•Performs any other duties requested by the General Director


Specific Vacancy Requirements
Competencies
Competencies are important for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:
1. Professional competencies
These are skills, knowledge, and experience that are important for effective performance.
Generic professional competencies for this position:

B.A in Media or any relevant department
•4 years of experience in Media
•Experience working within a humanitarian context;
•Experience in activities relating to specific sectors of humanitarian work, possibly including Media, communication and advocacy
•Previous experience working in complex and volatile contexts;
•Documented results related to the position’s responsibilities;
•Fluency in Arabic is essential, both written and verbal;
•Fluency in English is beneficial;
•Good IT skills, including Excel and Word;
Context/specific skills, knowledge, and experience:
•Knowledge of the context in Syria
•Good standing and reputation in the community
•Experience of working with local partners;
•Experience in conducting assessments and monitoring activities;
2. Behavioral competencies
•These are personal qualities that influence how successful people are in their jobs, the following are essential for this position:
•Planning and delivering results
•Working with people
•Communicating with impact and respect
•Handling insecure environments


Salary and Benefits
Based on the salary scale of the Independent Doctors Association (IDA)

About us
IDA is an independent non-governmental organization providing medical and humanitarian
assistance to people affected by conflicts, natural disasters, and epidemics
regardless of race, religion, gender, or political affiliation.
IDA works to ensure the right to the highest attainable standard of health and medical
impartiality for all. IDA advocates for the protection of civilians, hospitals, and healthcare
workers, unhindered humanitarian access, the neutrality of aid provision, and
the meaningful representation of civil society/NGOs in decision-making processes.

Our Purpose:
To rebuild and re-energize humanity in Syria by
working for a healthier future generation

Mission Statement:
We don’t know when there will be a solution to
the conflict in Syria. But we know that every
Syrians deserve a future of health and dignity.

And this is where we come in:
We provide
comprehensive health, nutrition, and protection
services in areas inside Syria where no one else is
taking over this responsibility.
We focus on the needs of displaced people and
the communities hosting them. We aim to honor
every patient’s dignity and empower the health
workforce in Syria.

Required employees number
1

Posted On
Dec 24, 2024

Expiry Date
Jan 23, 2025

Photo
Required

CV Language
English

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Additional questions for applicants
Q1: Last Academic Qualification and Specialization
Q2: Current Address:
Q3: Do you have Media, Advocacy, and Communication experience?
Q4: Do you have experience in the Humanitarian Field?
Q5: Available start date:




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