Job ID
41609
Job Title
Employee Welfare Specialist
To work for
Syriatel Mobile Telecom S.A.
Country
Syria
City
Damascus
Field of Work
HR/QM
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
1. Prepare employees’ yearly visits plan to discuss employees’ concerns on business and personal levels and to identify individual and common problems.
2. Contact new recruits & internal transfer cases and their upper one during probation/ trial period, follow up their concerns and evaluate the progress.
3. Conduct exit interview with departing employees below HOS level.
4. Conduct field visit to all Syriatel premises to ensure the proper implementation of corporate policies.
5. Conduct investigations and follow up violation, grievance, customers’ leaking information complaints of all employees below HOS level and prepare related warning letters.
6. Validate all recognitions and awards requests and prepare related to letters and certificates.
7. Suggest, prepare and implement employees’ entertainment / cultural related activities in coordination with the concerned Departments/committee.
8. Handle employees’ inquiries and concerns complaints including long sick leaves.
9. Accompany concerned entity in hotels visits to evaluate suitability for accommodation.
10. Handle change business line requests when needed.
11. Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company's goals and corporate objectives.
12. Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork.
13. Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems.
2. Contact new recruits & internal transfer cases and their upper one during probation/ trial period, follow up their concerns and evaluate the progress.
3. Conduct exit interview with departing employees below HOS level.
4. Conduct field visit to all Syriatel premises to ensure the proper implementation of corporate policies.
5. Conduct investigations and follow up violation, grievance, customers’ leaking information complaints of all employees below HOS level and prepare related warning letters.
6. Validate all recognitions and awards requests and prepare related to letters and certificates.
7. Suggest, prepare and implement employees’ entertainment / cultural related activities in coordination with the concerned Departments/committee.
8. Handle employees’ inquiries and concerns complaints including long sick leaves.
9. Accompany concerned entity in hotels visits to evaluate suitability for accommodation.
10. Handle change business line requests when needed.
11. Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company's goals and corporate objectives.
12. Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork.
13. Contribute to the continuous improvement of Syriatel Quality Management and Job-related Systems.
Qualifications
1. Education & Experience:
Bachelor’s Degree, preferably in Business Administration/HR
1 Year of HR Experience is a plus
2. Professional Certification:
a. PHRi (Professional in Human Resources -international) is a plus
b. SHRM-CP (Society for Human Resources Resource Management - Certified Professional) is a plus
Bachelor’s Degree, preferably in Business Administration/HR
1 Year of HR Experience is a plus
2. Professional Certification:
a. PHRi (Professional in Human Resources -international) is a plus
b. SHRM-CP (Society for Human Resources Resource Management - Certified Professional) is a plus
Specific Vacancy Requirements
1. English Level:
1.1 Conversation: Fair
1.2 Writing: Good
1.3 Comprehension: Good
2. Microsoft Office:
2.1 Word: Fair
2.2 Excel: Good
3. Others: NA
For Functional Competencies: please refer to Position/Individual Objectives and Functional Competencies System.
1.1 Conversation: Fair
1.2 Writing: Good
1.3 Comprehension: Good
2. Microsoft Office:
2.1 Word: Fair
2.2 Excel: Good
3. Others: NA
For Functional Competencies: please refer to Position/Individual Objectives and Functional Competencies System.
Salary and Benefits
.
About us
Syriatel has been leading the Syrian mobile telecommunication market since 2000. The company has successfully established its reputation by focusing on customer satisfaction and social responsibility.
Required employees number
3
Posted On
Dec 03, 2024
Expiry Date
Jan 02, 2025
CV Language
English
