Job ID
40642

Job Title
Telemarketer

To work for
Syriatel Mobile Telecom S.A.

Country
Syria

City
Damascus

Field of Work
Marketing

Job Type
Full time

Military service
Not Specified

Minimum Education Level
Diploma

Responsibilities
1. Communicate with customers through phone to inform them about Syriatel offers and to promote Syriatel services and products according to the predefined scripts with project owner.
2. Conduct customer surveys with excellent quality of service through accurate questions and answers in order to obtain information about potential customers / improvements.
3. Register the collected data accurately on the related systems.
4. Report the received comments/complaints from customers' if any to the direct line of authority.
5. Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company's goals and corporate objectives.
6. Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork.
7. Contribute to the continuous improvement of Syriatel Quality Management System.


Qualifications
1. Education: Diploma.
2. Experience: 1 Year of CS experience is a plus.
3. Professional Certification: NA.



Specific Vacancy Requirements
1. English Level:
1.1 Conversation: Fair.
1.2 Writing: Fair.
1.3 Comprehension: Fair.
2. Microsoft Office:
2.1 Word: Literate.
2.2 Excel: Fair.
3. Others: NA.


Salary and Benefits
.

About us
Syriatel has been leading the Syrian mobile telecommunication market since 2000. The company has successfully established its reputation by focusing on customer satisfaction and social responsibility.

Required employees number
3

Posted On
Sep 05, 2024

Expiry Date
Oct 05, 2024

CV Language
English




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