Job ID
40225

Job Title
Customer Service Agent

To work for
Confidential

Country
Syria

City
Aleppo

Field of Work
Customer services - Tourism/Hotels/Reservations - Crewing/Aviation & Air-waitress

Job Type
Full time

Military service
Finished or Exempted (For male)

Minimum Education Level
Intermediate Institute

Responsibilities
The Customer Service Agent will ensure a smooth and efficient check-in process for passengers, issue boarding passes, and address any issues or concerns. They will also adhere to immigration and regulatory requirements while maintaining high standards of customer service.

Main Duties:

1.Assist with check-in, issue boarding passes, check luggage, and verify travel documents.
2.Manage boarding gates for timely departures.
3.Provide high-quality customer service to passengers, addressing their queries and concerns promptly.
4.Adhere to all safety, security, and operational procedures as per company and regulatory authorities.


Qualifications
• Intermediate institute or related certificates, preferred in tourism field.
• Minimum 2 years of previous experience in customer service, preferably in tourism or travel industry.
• Customer oriented, very good English language and communication skills.
• Willingness to Work at Aleppo Airport in a Shift Based Working Hours.
• Finished or exempted from military service for males

Salary and Benefits
• According to company Salary scale
• Medical Insurance
• Transportation
• Social security
• Other Benefits

About us
A leading company in the field of tourism and travel

Required employees number
1

Posted On
Aug 04, 2024

Expiry Date
Sep 03, 2024

CV Language
English

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