Job ID
39937
Job Title
Guest House Manager
To work for
St. Ephrem Patriarchal Development Committee
Country
Syria
City
Damascus
Field of Work
Tourism/Hotels/Reservations - Public Relations - Administrative
Job Type
Full time
Minimum Education Level
Bachelor/ License Degree
Responsibilities
1. Supervise work at all levels (receptionists, kitchen staff, housekeepers, office employees, etc.) and set clear objectives.
2. Develop terms of references and recruit, train, and monitor staff.
3. Plan activities and allocate responsibilities to achieve the most efficient operating model
4. Develop and plan work schedules for individuals and teams.
5. Prepare and execute the budget approved by the Board of Directors and propose amendments to such budget.
6. Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits.
7. Develop and implement an intuitive and efficient marketing strategy to promote the Guest House ’s services.
8. When appropriate, communicate with customers (welcome them in the facilities, address their complaints, find solutions to problems, offer information, etc.).
9. Deal with maintenance issues, shortages in staff or equipment, renovations, etc.
10. Collaborate with external parties such as contractors, suppliers, travel agencies, corporates, Government, NGOs, event/conference planners, etc.
11. Carry out inspections of property and services and maintain the standard of the Guest House.
12. Inspect facilities regularly and enforce strict compliance with health and safety standards.
2. Develop terms of references and recruit, train, and monitor staff.
3. Plan activities and allocate responsibilities to achieve the most efficient operating model
4. Develop and plan work schedules for individuals and teams.
5. Prepare and execute the budget approved by the Board of Directors and propose amendments to such budget.
6. Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits.
7. Develop and implement an intuitive and efficient marketing strategy to promote the Guest House ’s services.
8. When appropriate, communicate with customers (welcome them in the facilities, address their complaints, find solutions to problems, offer information, etc.).
9. Deal with maintenance issues, shortages in staff or equipment, renovations, etc.
10. Collaborate with external parties such as contractors, suppliers, travel agencies, corporates, Government, NGOs, event/conference planners, etc.
11. Carry out inspections of property and services and maintain the standard of the Guest House.
12. Inspect facilities regularly and enforce strict compliance with health and safety standards.
Qualifications
• Suitability to undertake the responsibilities mentioned above.
• Capable highly works in a team of highly professional staff and administrative staff.
• Minimum five (5) years of proven experience as Hotel Manager or relevant role.
• Fluency in English; knowledge of other languages is a plus.
• Understanding of all hotel management best practices and applicable laws and guidelines.
• Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage.
• Capable highly works in a team of highly professional staff and administrative staff.
• Minimum five (5) years of proven experience as Hotel Manager or relevant role.
• Fluency in English; knowledge of other languages is a plus.
• Understanding of all hotel management best practices and applicable laws and guidelines.
• Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage.
Specific Vacancy Requirements
• Numeracy and logistical planning skills.
• Excellent customer service skills as well as a business mindset.
• Demonstrable aptitude in decision-making and problem-solving.
• Reliable with an ability to multi-task and work well under pressure.
• Outstanding leadership skills and great attention to detail.
• A University Degree in Management, Hotel/Hospitality Management or relevant field.
• Excellent customer service skills as well as a business mindset.
• Demonstrable aptitude in decision-making and problem-solving.
• Reliable with an ability to multi-task and work well under pressure.
• Outstanding leadership skills and great attention to detail.
• A University Degree in Management, Hotel/Hospitality Management or relevant field.
About us
St. Ephrem Patriarchal Development Committee (EPDC)
It is a social, non-governmental, non-profit, non-political organization that operates under the patronage of the Syriac Orthodox Patriarchate of Antioch and All the East, and it is directly affiliated with His Holiness Mar Ignatius Aphrem II, Chairman of the Board of Directors, and under the direction of His Eminence Bishop Mar Boutros Kassis, General Manager of the Committee.
The Committee provides its humanitarian services to the Syrian community in the relief, development and peace building sector, through its health, educational, sanitation and livelihood restoration programs, early recovery, capacity building and various community initiative
It is a social, non-governmental, non-profit, non-political organization that operates under the patronage of the Syriac Orthodox Patriarchate of Antioch and All the East, and it is directly affiliated with His Holiness Mar Ignatius Aphrem II, Chairman of the Board of Directors, and under the direction of His Eminence Bishop Mar Boutros Kassis, General Manager of the Committee.
The Committee provides its humanitarian services to the Syrian community in the relief, development and peace building sector, through its health, educational, sanitation and livelihood restoration programs, early recovery, capacity building and various community initiative
Required employees number
1
Posted On
Jul 10, 2024
Expiry Date
Aug 09, 2024