Job ID
40665
Job Title
Call Center Agent - Male
To work for
Confidential
Country
Syria
City
Damascus
Field of Work
Customer services - Tourism/Hotels/Reservations
Job Type
Full time
Military service
Finished or Exempted
Minimum Education Level
Intermediate Institute
Responsibilities
The Call Center will be responsible for handling customer calls to answer inquiries, provide support, resolve customer issues and complaint, and maintain customer satisfaction.
Main Duties:
- Respond to customer inquiries via phone, providing accurate and timely information.
- Assist customers with questions, concerns, and service issues. Escalate complex issues to the appropriate department when necessary.
- Adhere to company policies, procedures, and legal requirements, ensuring all calls are handled in a professional and confidential manner.
Main Duties:
- Respond to customer inquiries via phone, providing accurate and timely information.
- Assist customers with questions, concerns, and service issues. Escalate complex issues to the appropriate department when necessary.
- Adhere to company policies, procedures, and legal requirements, ensuring all calls are handled in a professional and confidential manner.
Qualifications
• Intermediate institute or related certificates, preferred in tourism field.
• Minimum 1 year of previous experience in related field.
• Customer oriented, very good English language and communication skills.
• Willingness to work in a Shift Based Working Hours.
• Finished or exempted from military service for males.
• Minimum 1 year of previous experience in related field.
• Customer oriented, very good English language and communication skills.
• Willingness to work in a Shift Based Working Hours.
• Finished or exempted from military service for males.
Salary and Benefits
• According to company Salary scale
• Medical Insurance
• Transportation
• Social security
• Other Benefits
• Medical Insurance
• Transportation
• Social security
• Other Benefits
About us
A leading company in the field of tourism and travel.
Required employees number
2
Posted On
Sep 09, 2024
Expiry Date
Oct 09, 2024
CV Language
English
