Job ID
40458

Job Title
IT specialist

To work for
Four Seasons Hotel Damascus

Country
Syria

City
Damascus

Field of Work
IT Software/IT Security - IT Hardware

Job Type
Full time

Military service
Finished or Exempted (For male)

Minimum Education Level
Bachelor/ License Degree

Responsibilities
1. Overseeing the hotel's network infrastructure, including Wi-Fi, LAN, and WAN connections, to ensure reliable and secure connectivity for guests and staff.
2. Regularly updating and maintaining hardware and software systems, including servers, computers, and security systems.
3. Providing technical support to hotel staff and guests, troubleshooting issues with computers, printers, and other technology.
4. Implementing and managing cybersecurity measures to protect the hotel's data and systems from threats.
5. Managing hotel management software, including reservation systems, point-of-sale systems, and customer relationship management (CRM) systems.
6. Training hotel staff on the use of various technology systems and software.
7. Coordinating with external vendors for the procurement and maintenance of IT equipment and services.
8. Developing and implementing disaster recovery plans to ensure data integrity and availability in case of system failures.


Qualifications
1. A bachelor's degree in Information Technology, Computer Science, or a related field.
2. Several years of experience in IT support or network administration, preferably in the hospitality industry.
3. Relevant certifications such as CompTIA A+, Network+, Security+, or Cisco Certified Network Associate (CCNA).
4. Proficiency in network management, cybersecurity, and various hotel management software.
5. Strong analytical and problem-solving abilities to quickly address technical issues.
6. Excellent communication skills to effectively interact with hotel staff and guests.
7. Ability to adapt to new technologies and stay updated with industry trends.



Salary and Benefits
As per Four Seasons Damascus salary scale

About us
About Four Seasons Hotels and Resorts

Four Seasons is dedicated to perfecting the travel experience through continuous innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified in its employees – people who share a single focus and are inspired to offer great service. Founded in 1960, Four Seasons has followed a targeted course of expansion, opening hotels in major city centres and desirable resort destinations around the world. Currently with 95 hotels in 41 countries, and more than 40 properties under development, Four Seasons will continue to lead the hospitality industry with innovative enhancements, making business travel easier and leisure travel more rewarding.

Required employees number
1

Posted On
Aug 21, 2024

Expiry Date
Sep 20, 2024

Photo
Required

CV Language
English

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