Job ID
40143
Job Title
Call Center Representative
To work for
Ayat Group
Country
Syria
City
Damascus
Field of Work
Customer services
Job Type
Full time
Military service
Finished or Exempted (For male)
Minimum Education Level
Diploma
Responsibilities
- Answer all customers calls (questions, complaints, problems ) on phone in a timely manner .
- Recognize opportunities to promote our products and services.
- Follow our company's communication “scripts” .
- Research every issue and provide solutions to customers.
- Make random calls to ensure quality and loyalty.
- Accomplish work mission by completing related duties as needed.
- Recognize opportunities to promote our products and services.
- Follow our company's communication “scripts” .
- Research every issue and provide solutions to customers.
- Make random calls to ensure quality and loyalty.
- Accomplish work mission by completing related duties as needed.
Qualifications
- Diploma or Bachelor degree
- +1 year of customer service experience
- +1 year of customer service experience
Specific Vacancy Requirements
- Proficiency in English .
- Excellent communication skills.
- Demonstrated ability to handle customer calls displaying good phone skills.
- Has Multi-tasking and data entry skills.
- Adaptable to different personality types
- Excellent communication skills.
- Demonstrated ability to handle customer calls displaying good phone skills.
- Has Multi-tasking and data entry skills.
- Adaptable to different personality types
Salary and Benefits
- Competitive Salary
- Medical Insurance
- Yearly Bonus
- Medical Insurance
- Yearly Bonus
About us
-
Required employees number
1
Posted On
Jul 25, 2024
Expiry Date
Aug 24, 2024
