Job ID
39823
Job Title
Protection Activity Manager
To work for
INTERSOS
Country
Syria
City
Hamah
Field of Work
Medicine/Nursing - Humanitarian/Disasters
Job Type
Full time
Military service
Finished or Exempted (For male)
Minimum Education Level
Bachelor/ License Degree
Responsibilities
1. Protection activity management
● Oversee the implementation of all protection activities across implementation locations, in coordination
with all relevant programme and project managers, and with the technical support of the Protection
Coordinator;
● Oversee the delivery and provision of static and mobile protection services (including case management,
PSS, recreational activities, in-kind assistance, awareness-raising, life skills training, community-led
initiatives) and ensure that appropriate services are delivered in accordance with international protection
and humanitarian standards;
● Ensure that static centres and mobile teams are properly equipped to operate effectively by overseeing the
procurement and delivery of relevant activity tools and materials with the logistics department, in
coordination with the programme/project managers;
● Under the technical supervision of the Protection Coordinator, oversee the case management process and
ensure that cases are managed in accordance with established SoPs and minimum standards, and provide
guidance and support to case management officers and case workers (in collaboration with the implementing
partner’s case managers), in particular for complex or high-risk cases;
● Review and double-check requests for ad hoc in-kind assistance submitted by Case Management Officers to
ensure they are in accordance with the INTERSOS SoPs for Protection In-Kind Assistance, and submit them to
Programme Manager and Protection Coordinator for approval;
● With the support of the programme/project managers, prepare detailed implementation work plans for
protection activities, and ensure that field teams operate in accordance with such planning by providing
required support and supervision, with special attention to logistic and security issues in the field;
● Report any technical/operational issues in the implementation of protection activities to the concerned
programme and project managers and/or Protection Coordinator, and support trouble-shooting;
● Conduct regular field visits to monitor and supervise the implementation of protection activities and provide
appropriate feedback to the INTERSOS and SARC protection teams;
● Support mapping of services relevant to protection programming;
2. Protection team management
● Supervise and provide technical guidance and support to all protection staff under direct supervision (Case
management officer and PSS officers), ensuring quality in the implementation of activities and services as
well as the adherence to protection standards;
● Organise regular and ad hoc protection team meetings to discuss general challenges and best practices in
their tasks, and to provide guidance accordingly;
● Support the professional development of protection personnel under his/her responsibility, by identifying
capacity-building needs, providing appropriate mentoring and support, and discussing capacity-building
plans with the Protection Coordinator/Program/Project Manager for both internal and external training;
● Contribute to the design, translation and facilitation of training to meet capacity building needs of protection
staff.
● Promote a positive working environment within the protection team and manage interpersonal conflicts
among team members as needed;
● Support the Programme Manager on recruitment of protection staff;
● Conduct regular performance reviews (IRPs) for staff under direct responsibility;
● Support the Programme Manager in keeping track of and managing absences, leaves, permits of supervised
staff;
3. Protection reporting and programme development
● Support the Project and Programme Managers in developing required donor reports by providing inputs
about protection activities as well as relevant insights on protection-related issues;
● Regularly review data and information collected during protection activities (including CM and PSS databases)
and compile regular protection reports highlighting gaps, concerns and trends to inform future programming;
● Remain up-to-date on protection trends and developments (including CP and GBV) in areas of intervention to
inform reporting and programme development, and support protection needs assessments;
● Provide inputs as required by the country coordination team for the development of protection project
proposals;
4. Internal and external coordination
● Closely coordinate with other protection and programme staff members, in particular the Protection Activity
Manager in other areas of interventions, to ensure synergies in the implementation of all protection activities
across INTERSOS’ areas of intervention in Syria;
● Liaise and coordinate with SARC protection personnel (at both branch and HQ level) as relevant and required
by the management and coordination team;
● Closely work with INTERSOS’ support departments teams to ensure the timely implementation of protection
activities;
● Actively participate in internal coordination meetings as relevant and required;
● Upon request by the Protection Coordinator or the management team, participate and represent INTERSOS
at relevant protection fora and coordination meetings, both at local and national level
5. Other tasks
● Support the Protection Coordinator/IM Officer in the development of complaints mechanisms for
beneficiaries and make sure complaints are addressed properly;
● Contribute to the development of protection technical tools and materials.
● Oversee the implementation of all protection activities across implementation locations, in coordination
with all relevant programme and project managers, and with the technical support of the Protection
Coordinator;
● Oversee the delivery and provision of static and mobile protection services (including case management,
PSS, recreational activities, in-kind assistance, awareness-raising, life skills training, community-led
initiatives) and ensure that appropriate services are delivered in accordance with international protection
and humanitarian standards;
● Ensure that static centres and mobile teams are properly equipped to operate effectively by overseeing the
procurement and delivery of relevant activity tools and materials with the logistics department, in
coordination with the programme/project managers;
● Under the technical supervision of the Protection Coordinator, oversee the case management process and
ensure that cases are managed in accordance with established SoPs and minimum standards, and provide
guidance and support to case management officers and case workers (in collaboration with the implementing
partner’s case managers), in particular for complex or high-risk cases;
● Review and double-check requests for ad hoc in-kind assistance submitted by Case Management Officers to
ensure they are in accordance with the INTERSOS SoPs for Protection In-Kind Assistance, and submit them to
Programme Manager and Protection Coordinator for approval;
● With the support of the programme/project managers, prepare detailed implementation work plans for
protection activities, and ensure that field teams operate in accordance with such planning by providing
required support and supervision, with special attention to logistic and security issues in the field;
● Report any technical/operational issues in the implementation of protection activities to the concerned
programme and project managers and/or Protection Coordinator, and support trouble-shooting;
● Conduct regular field visits to monitor and supervise the implementation of protection activities and provide
appropriate feedback to the INTERSOS and SARC protection teams;
● Support mapping of services relevant to protection programming;
2. Protection team management
● Supervise and provide technical guidance and support to all protection staff under direct supervision (Case
management officer and PSS officers), ensuring quality in the implementation of activities and services as
well as the adherence to protection standards;
● Organise regular and ad hoc protection team meetings to discuss general challenges and best practices in
their tasks, and to provide guidance accordingly;
● Support the professional development of protection personnel under his/her responsibility, by identifying
capacity-building needs, providing appropriate mentoring and support, and discussing capacity-building
plans with the Protection Coordinator/Program/Project Manager for both internal and external training;
● Contribute to the design, translation and facilitation of training to meet capacity building needs of protection
staff.
● Promote a positive working environment within the protection team and manage interpersonal conflicts
among team members as needed;
● Support the Programme Manager on recruitment of protection staff;
● Conduct regular performance reviews (IRPs) for staff under direct responsibility;
● Support the Programme Manager in keeping track of and managing absences, leaves, permits of supervised
staff;
3. Protection reporting and programme development
● Support the Project and Programme Managers in developing required donor reports by providing inputs
about protection activities as well as relevant insights on protection-related issues;
● Regularly review data and information collected during protection activities (including CM and PSS databases)
and compile regular protection reports highlighting gaps, concerns and trends to inform future programming;
● Remain up-to-date on protection trends and developments (including CP and GBV) in areas of intervention to
inform reporting and programme development, and support protection needs assessments;
● Provide inputs as required by the country coordination team for the development of protection project
proposals;
4. Internal and external coordination
● Closely coordinate with other protection and programme staff members, in particular the Protection Activity
Manager in other areas of interventions, to ensure synergies in the implementation of all protection activities
across INTERSOS’ areas of intervention in Syria;
● Liaise and coordinate with SARC protection personnel (at both branch and HQ level) as relevant and required
by the management and coordination team;
● Closely work with INTERSOS’ support departments teams to ensure the timely implementation of protection
activities;
● Actively participate in internal coordination meetings as relevant and required;
● Upon request by the Protection Coordinator or the management team, participate and represent INTERSOS
at relevant protection fora and coordination meetings, both at local and national level
5. Other tasks
● Support the Protection Coordinator/IM Officer in the development of complaints mechanisms for
beneficiaries and make sure complaints are addressed properly;
● Contribute to the development of protection technical tools and materials.
Qualifications
University degree in relevant studies or any related field
Minimum 2 years of relevant work experience in project management, preferably in the Protection or Humanitarian
sectors
Fluency in English and Arabic is required
Extensive knowledge of the Syrian context and experience in governmental requirements
Essential computer literacy (word, excel, and internet)
Demonstrate experience or willingness to learn the different donors’ compliance and reporting
Leadership, people management, and development, teamwork, and cooperation
Strategic vision, results, and quality orientation
Behavioural flexibility and ability to work under pressure
Commitment to INTERSOS principles
Understanding of humanitarian operations principles, standards, and best practices
Minimum 2 years of relevant work experience in project management, preferably in the Protection or Humanitarian
sectors
Fluency in English and Arabic is required
Extensive knowledge of the Syrian context and experience in governmental requirements
Essential computer literacy (word, excel, and internet)
Demonstrate experience or willingness to learn the different donors’ compliance and reporting
Leadership, people management, and development, teamwork, and cooperation
Strategic vision, results, and quality orientation
Behavioural flexibility and ability to work under pressure
Commitment to INTERSOS principles
Understanding of humanitarian operations principles, standards, and best practices
Specific Vacancy Requirements
Female candidates are strongly encouraged to apply.
Salary and Benefits
As INTERSOS Salary Scale
About us
A humanitarian organization that works all over the world bringing assistance to people in danger victims of natural disasters and armed conflicts.
With its own humanitarian operators, intervenes to effectively meet the needs of people in crisis, with a particular attention to the vulnerable groups, as women and children. It provides first aid, food, shelter, medical assistance and basic goods. It ensures that basic needs, as education, clean water and health, are met.
With its own humanitarian operators, intervenes to effectively meet the needs of people in crisis, with a particular attention to the vulnerable groups, as women and children. It provides first aid, food, shelter, medical assistance and basic goods. It ensures that basic needs, as education, clean water and health, are met.
Required employees number
1
Posted On
Jul 02, 2024
Expiry Date
Jul 17, 2024
CV Language
English
