Job ID
39602

Job Title
Manager: Internet Service Provider - Technical Affairs

To work for
MTN Syria

Country
Syria

City
Damascus

Field of Work
IT Software/IT Security

Job Type
Full time

Military service
Not Specified

Minimum Education Level
Bachelor/ License Degree

Responsibilities
Responsibilities :

Manage and support the MTN ISP platform and services.

Provide Support for MTN ISP corporate customers through commercial ISP team in Marketing division.

Provide services requested by commercial ISP team with implementation and support.

Manage ISP providers.

Manage ISP International gateways.

Manage ISP applications implementation; ISP applications monitoring and capacity.

Responsible for interactions with all departments as necessary to plan and implement customer.

Promotes continuous quality improvement in operations and in job performance.

Monitor ISP platform security.

Set and meet ISP network KPIs.

Initiate and escalate needed job procedures.

Analyze recurring problems and make recommendations for improvements to operational procedures.

Provide progress reporting and other statistical reports.

Provide utilization reports, evaluate and recommend new ISP hardware

Qualifications
Education Standard :

Bachelor Degree in Computer Engineering or IT Networking . MBA MSc is a plus

Experience Standard :

Minimum 5 years of Experience and 2 years of Experience in managing others

Specific Vacancy Requirements
Good Commands in English language and computer skills

Salary and Benefits
Upon to MTN Syria Salary Scale

About us
MTN Syria is the leading provider of mobile services, offering cellular network access and business solutions.

In 2007, the new MTN brand was launched in Syria, and thus, introducing a new era of telecommunications in the country.

MTN Syria is part of MTN Group which has launched in 1994, MTN Group is a multinational telecommunications group, operating in 22 countries in Africa and the Middle East.
At the end of December 2014, MTN recorded more than 223.3 million subscribers across its operations.

Required employees number
1

Posted On
Jun 10, 2024

Expiry Date
Jul 10, 2024

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