Job ID
39582
Job Title
Quality Assurance Officer (Medical)
To work for
IMC | International Medical Corps
Country
Syria
City
Damascus
Field of Work
Medicine/Nursing - Quality Control
Job Type
Full time
Military service
Finished or Exempted (For male)
Minimum Education Level
Bachelor/ License Degree
Responsibilities
The Quality Assurance Officer is responsible for ensuring that all health services and operations meet or exceed established standards of quality. This role involves regular monitoring, evaluation, and reporting on various aspects of healthcare delivery to ensure patient safety, satisfaction, and compliance with regulatory requirements.
MAIN TASKS AND RESPONSIBILITIES
- Implement and maintain quality assurance policies and procedures.
- Conduct regular assessments and inspections of healthcare services and processes using IMC standard quality assurance tool.
- Collaborate with healthcare staff and health facility management to establish quality improvement plans.
- Monitor compliance with national and international healthcare regulations and standards.
- Analyze patient feedback collected from CBRM and incident reports to identify areas for improvement.
- Provide training and support to staff on quality assurance practices.
- Prepare and present reports on quality assurance activities and outcomes to management.
- Investigate and address patient complaints related to quality of care.
MAIN TASKS AND RESPONSIBILITIES
- Implement and maintain quality assurance policies and procedures.
- Conduct regular assessments and inspections of healthcare services and processes using IMC standard quality assurance tool.
- Collaborate with healthcare staff and health facility management to establish quality improvement plans.
- Monitor compliance with national and international healthcare regulations and standards.
- Analyze patient feedback collected from CBRM and incident reports to identify areas for improvement.
- Provide training and support to staff on quality assurance practices.
- Prepare and present reports on quality assurance activities and outcomes to management.
- Investigate and address patient complaints related to quality of care.
Qualifications
- Bachelor's degree in Medical and Public Health field.
- Minimum of 3 years of experience in a quality assurance role within a healthcare setting.
- Fluent in English and Arabic, both written and oral.
- Experience in managing, training, supervising clinical staffs.
- Minimum of 3 years of experience in a quality assurance role within a healthcare setting.
- Fluent in English and Arabic, both written and oral.
- Experience in managing, training, supervising clinical staffs.
Specific Vacancy Requirements
- Strong understanding of healthcare regulations and accreditation standards.
- Excellent analytical and problem-solving skills.
- Excellent verbal and written communication skills required, with demonstrated experience in writing reports.
- Ability to work independently and as a collaborative team member.
- Ability to travel and visit another governorates.
- Excellent analytical and problem-solving skills.
- Excellent verbal and written communication skills required, with demonstrated experience in writing reports.
- Ability to work independently and as a collaborative team member.
- Ability to travel and visit another governorates.
Salary and Benefits
- As Per IMC Salary Scale.
- Medical Insurance.
- Social Security.
International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps official website for reporting misconduct. Please do not submit your CV or application to this website, it will not be considered for review.
- ANNOUNCEMENT WILL BE CLOSED MANUALLY UPON REACHING SUCCESSFUL CANDIDATE.
- WOMEN ARE STRONGLY ENCOURAGE TO APPLY.
Code of Conduct:
As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.
Safeguarding:
It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.
- Medical Insurance.
- Social Security.
International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps official website for reporting misconduct. Please do not submit your CV or application to this website, it will not be considered for review.
- ANNOUNCEMENT WILL BE CLOSED MANUALLY UPON REACHING SUCCESSFUL CANDIDATE.
- WOMEN ARE STRONGLY ENCOURAGE TO APPLY.
Code of Conduct:
As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.
Safeguarding:
It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.
About us
Humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status.
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status.
Required employees number
1
Posted On
Jun 10, 2024
Expiry Date
Jun 25, 2024
Photo
Required
CV Language
English