Job ID
19455

Job Title
Telemarketer

To work for
Syriatel Mobile Telecom S.A.

Country
Syria

City
Damascus

Job Type
Full time

Military service
Not Specified

Minimum Education Level
Intermediate Institute

Responsibilities
1. Contact customers to inform them about Syriatel offers and to promote Syriatel services and products.
2. Conduct customer and marketing surveys with excellent quality of service through accurate questions & answers in order to obtain information about potential customers or improvements.
3. Communicate predefined scripts over the phone that describe Syriatel products or services, in order to persuade potential customers to purchase a product or service defined by service owner.
4. Update and collect customers’ personal information such as (address, demographics, needs, preferences …etc.) in order to enrich Marketing data base and facilitate decision making.
5. Register accurate data on fieldwork files.
6. Register customers' comments/complaints and report them to the direct line of authority.
7. Accomplish the required target of calls on a daily, weekly and monthly basis.
8. Prepare daily work report and check it with the direct line of authority.


Qualifications
1. Education: Diploma
2. Experience: 1 year CS experience is plus, preferably in Telecom.
3. Professional Certification: N/A


Specific Vacancy Requirements
1. Computer/IT Skills:
1.1 Word: Literate
1.2 Excel: Good
2. English Level:
2.1 Conversation: Fair
2.2 Writing: Fair
2.3 Comprehension: Fair


Salary and Benefits
.

About us
Syriatel has been leading the Syrian mobile telecommunication market since 2000. The company has successfully established its reputation by focusing on customer satisfaction and social responsibility.

Required employees number
3

Posted On
Jun 20, 2019

Expiry Date
Jul 20, 2019

Photo
Required




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