Job ID
18550

Job Title
IT Support

To work for
United Cement Group

Country
Syria

City
Damascus

Field of Work
IT Software/IT Security - IT Hardware

Job Type
Full time

Military service
Finished or Exempted (For male)

Minimum Education Level
Bachelor/ License Degree

Responsibilities
 Oversee the daily performance of computer systems.
 Answer user inquiries regarding computer software or hardware operation to resolve problems
 Enter commands and observe system functioning to verify correct operations and detect errors.
 Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
 Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
 Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
 Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
 Provide or recommend the required maintenance service for the electronic devices in the organization
 Refer major hardware or software problems or defective products to vendors or technicians for service.
 Confer with staff, users, and management to establish requirements for new systems or modifications.
 Prepare evaluations of software or hardware, and recommend improvements or upgrades.
 Direct the work engaged in special project work, problem solving, monitoring, and installing data computer equipment and software.
 Inspect equipment and read order sheets to prepare for delivery to users.
 Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
 Ensure maximum uptime and availability of connectivity to internet
 Provide support to VAS users on time and within agreed IT timeframes.
 Complete on job coaching to be able to fully support VAS system in all areas.
 Back up network data

Qualifications
 Has more 3-5 years experience in Information Technology and Networks.
 Holds a bachelor degree in Information Technology engineering or equivalent
 good English language proficiency.


Salary and Benefits
As per United Cement Group salary scale.

About us
United Cement Group is a limited liability company, building its cement plant in Abu Shamat, with a production capacity of 4.5 million tons of cement per year.
The project is considered one of the biggest industrial projects in Syria.


Required employees number
1

Posted On
Apr 02, 2019

Expiry Date
May 02, 2019




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