Job ID
18550

Job Title
IT Support

To work for
United Cement Group

Country
Syria

City
Damascus

Job Type
Full time

Military service
Finished or Exempted (For male)

Minimum Education Level
Bachelor/ License Degree

Responsibilities
 Oversee the daily performance of computer systems.
 Answer user inquiries regarding computer software or hardware operation to resolve problems
 Enter commands and observe system functioning to verify correct operations and detect errors.
 Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
 Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
 Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
 Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
 Provide or recommend the required maintenance service for the electronic devices in the organization
 Refer major hardware or software problems or defective products to vendors or technicians for service.
 Confer with staff, users, and management to establish requirements for new systems or modifications.
 Prepare evaluations of software or hardware, and recommend improvements or upgrades.
 Direct the work engaged in special project work, problem solving, monitoring, and installing data computer equipment and software.
 Inspect equipment and read order sheets to prepare for delivery to users.
 Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
 Ensure maximum uptime and availability of connectivity to internet
 Provide support to VAS users on time and within agreed IT timeframes.
 Complete on job coaching to be able to fully support VAS system in all areas.
 Back up network data

Qualifications
 Has more 3-5 years experience in Information Technology and Networks.
 Holds a bachelor degree in Information Technology engineering or equivalent
 good English language proficiency.


Salary and Benefits
As per United Cement Group salary scale.

About us
United Cement Group is a limited liability company, building its cement plant in Abu Shamat, with a production capacity of 4.5 million tons of cement per year.
The project is considered one of the biggest industrial projects in Syria.


Required employees number
1

Posted On
Apr 02, 2019

Expiry Date
May 02, 2019




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