Job ID
18460

Job Title
Mobile & Web Applications Administration Specialist

To work for
Syriatel Mobile Telecom S.A.

Country
Syria

City
Damascus

Job Type
Full time

Military service
Not Specified

Minimum Education Level
Bachelor/ License Degree

Responsibilities
1. Enhance mobile & Web applications performance and ensure availability and stability to achieve customer satisfaction
2. Build the received mobile & Web and all packages source code and deploy them on production environment.
3. Prepare production environment of mobile & web application through installation, configuration, upgrades, patch updates and cloning.
4. Review acceptance test results that are reported by MIS Testing Section, highlight the accepted defects and keep it as a reference into mobile & web applications configuration database for potential failure or incident.
5. Provide Technical feedback by analyzing the potential impact of any change request and take the necessary measures that ensure rolling back application change.
6. Monitor applications services, logs and performance and ensure setting the necessary monitors to identify application abnormal behavior.
7. Monitor assigned applications management lifecycle.
8. Handle business requests through customization, configuration, integration and reporting.
9. Identify, analyze, fix or recommend appropriate solution for emerging applications issues.
10. Review, categorize, initially diagnose, resolve or reassign and follow up incidents reported by users.
11. Log application’s process problem resolution to the knowledge database.
12. Report and follow up bugs and approved change requests to concerned entities business units or providers
13. Report unresolved incidents/service requests to concerned parties.
14. Participate in developing disaster recovery plans in coordination with Business Continuity and Risk Management Section to maintain service availability of assigned applications.
15. Maintain mobile & web applications configuration database upon adding new application, issuing new release, applying change request on an existing application.
16. Govern and securely maintain the approved release of assigned application related files.
17. Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company's goals and corporate objectives.
18. Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork.
19. Contribute to the continuous improvement of Syriatel Quality Management System.


Qualifications
1. Education: Bachelor Degree in Information Technology Engineering (Software / Artificial Intelligence) or equivalent is required.
2. Experience: 1 Year of Mobile /Web applications administration experience is a plus.
3. Professional Certification: Java SE Programmer /Java EE Application Developer (Latest two versions)/Associate Android Developer Certifications/CWDVA/ CWP are a plus.


Specific Vacancy Requirements
1. English Level:
1.1 Conversation: Fair
1.2 Writing: Good
1.3 Comprehension: Good
2. Microsoft Office:
2.1 Word: Fair
2.2 Excel: Fair
3. Others:
3.1. Software Engineering, OOP, UML, Design Pattern, PHP, HTML, CSS3, jQuery, Ajax, JAVA, Oracle/SQL are required.
3.2. Knowledge of CMMI, ASP. Net MVC is a plus


Salary and Benefits
.

About us
Syriatel has been leading the Syrian mobile telecommunication market since 2000. The company has successfully established its reputation by focusing on customer satisfaction and social responsibility.

Required employees number
3

Posted On
Mar 24, 2019

Expiry Date
Apr 23, 2019




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