18411
Representative: Retail Support
MTN Syria
Syria
Damascus
Full time
Not Specified
Bachelor/ License Degree
Core Purpose of The Job:
Positively dealing with dealers to boost sales within the market. Moreover, explain and promote new products services to dealers and take their suggestions regarding related issues into consideration.
Context:
Deal with wide range of profiles.
Ensure a standard quality of work/service.
Working in a high pressure environment with strict deadlines.
Highly regulated and demanding work environment.
Task Complexity:
Provide reports on a daily basis which covered all market issues (Offers, Problems, Competitor news..,).
Ensure having excellent relationship with dealers using different contact tool(visits, call ,..)
Create and Reach new sales channels for the company through coordination with retailers.
Ensure and maintain customers satisfaction.
Promote new services and products to the dealers.
Provide dealers with promotion and advertising items.
Convey any problem in the areas of coverage & customer care marketing to concerned department / division in the company to be handled..
Obtain recommendations and suggestions regarding improving sales and marketing methods.
Follow-up the sales centres needs and observe market situation and competitor offers.
Conduct corporate visits and provide corporate sector with customized products and service
Positively dealing with dealers to boost sales within the market. Moreover, explain and promote new products services to dealers and take their suggestions regarding related issues into consideration.
Context:
Deal with wide range of profiles.
Ensure a standard quality of work/service.
Working in a high pressure environment with strict deadlines.
Highly regulated and demanding work environment.
Task Complexity:
Provide reports on a daily basis which covered all market issues (Offers, Problems, Competitor news..,).
Ensure having excellent relationship with dealers using different contact tool(visits, call ,..)
Create and Reach new sales channels for the company through coordination with retailers.
Ensure and maintain customers satisfaction.
Promote new services and products to the dealers.
Provide dealers with promotion and advertising items.
Convey any problem in the areas of coverage & customer care marketing to concerned department / division in the company to be handled..
Obtain recommendations and suggestions regarding improving sales and marketing methods.
Follow-up the sales centres needs and observe market situation and competitor offers.
Conduct corporate visits and provide corporate sector with customized products and service
Behavioral Qualities:
Customer-Centric: builds relationships with, and delivers services to internal and/or external customers
Communicates Well (Verbal): clearly explains a point of view and the reasoning behind it in either one-on-one or large audience situations.
Approachable: is friendly and easy to talk to.
Adaptable: adapts behavior to the interpersonal style and needs of others.
Bright: is capable of dealing with complex intellectual and cognitive concepts.
Comfortable with uncertainty: is comfortable working in a changing and uncertain context.
Courageous: challenges the status quo and is willing to speak up even at great personal risk.
Competencies:
Education:
Associate Degree - third year and above undergraduate university student.
Preferred, Bachelor Degree in any specialization
Customer-Centric: builds relationships with, and delivers services to internal and/or external customers
Communicates Well (Verbal): clearly explains a point of view and the reasoning behind it in either one-on-one or large audience situations.
Approachable: is friendly and easy to talk to.
Adaptable: adapts behavior to the interpersonal style and needs of others.
Bright: is capable of dealing with complex intellectual and cognitive concepts.
Comfortable with uncertainty: is comfortable working in a changing and uncertain context.
Courageous: challenges the status quo and is willing to speak up even at great personal risk.
Competencies:
Education:
Associate Degree - third year and above undergraduate university student.
Preferred, Bachelor Degree in any specialization
Knowledge:
Sales concepts & Syrian Market.
Knowledge of English & MS Office tools.
Sales concepts & Syrian Market.
Knowledge of English & MS Office tools.
Upon Job Offer
MTN Syria is the leading provider of mobile services, offering cellular network access and business solutions.
In 2007, the new MTN brand was launched in Syria, and thus, introducing a new era of telecommunications in the country.
MTN Syria is part of MTN Group which has launched in 1994, MTN Group is a multinational telecommunications group, operating in 22 countries in Africa and the Middle East.
At the end of December 2014, MTN recorded more than 223.3 million subscribers across its operations.
In 2007, the new MTN brand was launched in Syria, and thus, introducing a new era of telecommunications in the country.
MTN Syria is part of MTN Group which has launched in 1994, MTN Group is a multinational telecommunications group, operating in 22 countries in Africa and the Middle East.
At the end of December 2014, MTN recorded more than 223.3 million subscribers across its operations.
1
Mar 18, 2019
Apr 17, 2019
Required
English