Job ID
17728

Job Title
Technical support supervisor - Male

To work for
HADEED - Metal Manufacturing Company

Country
Syria

City
Rif Dimashq

Job Type
Full time

Military service
Finished or Exempted

Minimum Education Level
Bachelor/ License Degree

Responsibilities
- Ability to lead a team and follow up daily tasks of them
- prepare all work-related monthly reports
- Development and training for new employees
Installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical assistance and training to system users by performing the following duties:
- Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers and disk drives on user's premises.
- Loads specified software packages such as operating systems, word processing or spreadsheet programs into computer.
- Enters commands and observes system functions to verify correct system operation.
- Responds to client inquiries concerning systems operation and diagnosis system hardware, software and operator problems.
- Installation, configuration, and testing of hardware, software and telecommunications equipment.
- Timely and effective response to end user requests for troubleshooting hardware, software, network and telecommunications problems.
- Assure the proper setup and functioning of IT equipment according to conference room booking requests

Qualifications
- Bachelor degree in Computer Science or Information Technology or equivalent
- Minimum 5 years of relevant work experience in companies with IT department.
- Ability to communicate technically with other team members.



Specific Vacancy Requirements
- Team Leader
- Good problem solving analytical skills
- Very good oral and written in English language .
- Ability to work under pressure .
- Excellent communication skills with ability to present to users and management (including the ability to communicate technical information to “non-technical” users, teammates, and senior management).
- Phenomenal problem-solving skills, drive to do things the right way and ability to prioritize/triage constantly evolving user needs.


Salary and Benefits
- Competitive Package
- Training and Career Development
- Annual Bonus
- Leave (18 day)
- Bereavement Leave
- Wedding Leave
- Paternity Leave
- Other Benefits

About us
Based on Hadeed MMC board vision and strategy on importance of steel manufacturing as one of top and most effective industries to improve national economy.
Hadeed MMC established to manufacture steel from melting iron scrap to produce billet, according to international standards, then rolling this products through advanced rolling features which directly invested in the civil and industrial country development.

Required employees number
1

Posted On
Jan 07, 2019

Expiry Date
Feb 06, 2019

Photo
Required




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