Job ID
17604

Job Title
ICT Assistant - G6

To work for
WHO | World Health Organization

Country
Syria

City
Damascus

Field of Work
Telecommunications - IT Software/IT Security - IT Hardware

Job Type
Full time

Military service
Not Specified

Minimum Education Level
Baccalaureate

Responsibilities
1.Provide technical support required for the administration and operation of the WR Office Local Area Network, Wide Area Network and Internet based communications including hardware/software requirements, network protocols, data security measures and assist in system integration through multiple LAN servers and protocols.

2.Coordinate, with the Informatics Management Support unit at the Regional Office, the installation, set up, implementation and training for computer applications to facilitate workflow and implementation of technical programmes including standard office applications, Internet and e-mail services, Global Management System (GSM), the Imprest Account, Country Activity Management System (CAMS) and other applications on the country office LAN.

3.Install, set up and certify compliance with standards and specifications of new hardware and software in offices of WHO supported projects in the country;

4.Based on needs assessments, conduct related training sessions for staff and non-staff, resulting in better use of IT resources.

5.Assess ICT needs in support of WR Office and national health programmes and communicate results to the Regional Office for coordination and approval of action;

6.Prepare and verify receiving reports of newly purchased data processing equipment for the WR Office and other WHO supported projects and dispatch them to the Regional Office;

7.Any other data processing and telecommunication related task, as assigned by supervisors.


Qualifications
Education:
Essential:Completion of secondary education; Training in area of informatics or telecommunication;Formal training on Windows Operating Systems family; Formal training on MS Office Suite


Desirable:University degree in computer science, computer engineering, or related field is an asset.

EXPERIENCE:

Essential:8 years of progressive related experience in operation of computers, hardware maintenance/trouble-shooting and software support.

Desirable:Related experience in a UN/international organization is an asset.


Specific Vacancy Requirements
Functional Skills:
-Good knowledge of microcomputer operations;
-Excellent knowledge of Windows Operating Systems and Windows based networking environment;
-Excellent knowledge of Windows based back office and desktop applications; Knowledge of basic telecommunications technologies and Internet based protocols.

LANGUAGES:
Very good knowledge of written and spoken English and local language.

COMPETENCE:

1) Producing results
2) Communicating in a credible and effective way
3) Fostering integration and teamwork
4) Knowing and managing oneself
5) Moving forward in a changing environment



Salary and Benefits
As per UN salary scale

About us
WHO is the directing and coordinating authority for health within the United Nations system. It is responsible for providing leadership on global health matters, shaping the health research agenda, setting norms and standards, articulating evidence-based policy options, providing technical support to countries and monitoring and assessing health trends.

Required employees number
1

Posted On
Dec 18, 2018

Expiry Date
Jan 02, 2019

CV Language
English




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