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Job ID
15795

Job Title
Operation Manager

To work for
Beeorder

Country
Syria

City
Damascus

Field of Work
Customer services - Operations

Job Type
Full time

Military service
Finished or Exempted (For male)

Minimum Education Level
Bachelor/ License Degree

Responsibilities
1- Manage the call center and customer care team.
2- Supervise the workflow and insure correct steps are done.
3- Review all accepted and rejected orders daily.
4- Hire and train new agents for the call center and customer care team.
5- Schedule shifts, day off and leaves for the team.
6- Fill in for other team members when needed.
7- Solve and prevent any issues according to company procedures (work and team related)
8- Make sure that the team is meeting work standards.
9- Planning and controlling changes.
10- Researching new technologies and alternative methods of efficiency.

Qualifications
University degree in a related field.
3 years experience in managing a similar operation team.

Specific Vacancy Requirements
Good in MS office.
good English.
committed.
works well under pressure.
excellent communication skills.
great time management.



Salary and Benefits
After the interview

About us
Service provider company

Required employees number
1

Posted On
May 24, 2018

Expiry Date
Jun 23, 2018

Photo
Required




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