Job ID
15485

Job Title
Employee Welfare Specialist

To work for
Syriatel Mobile Telecom S.A.

Country
Syria

City
Damascus

Job Type
Full time

Military service
Not Specified

Minimum Education Level
Bachelor/ License Degree

Responsibilities
1. Conduct investigations and follow up violation, grievance, customers’ leaking information complaints and suspicious sick leave cases of all employees below HOS level and provide Employee Welfare HOS with feedback and recommendations.
2. Conduct exit interview with departing employees below Head of Sections level, and provide concerned parties (HCM and/or Concerned Department) with feedback in order to take the needed action if any or to proceed with end of service process.
3. Handle and follow up sick leave urgent cases and medical insurance complaints on timely manner and suggest corrective/preventive actions when needed.
4. Coordinate & arrange for the medical tests that are requested by (Health and Safety Environment) HSE section for concerned employees, and provide them with medical results on time.
5. Conduct field visit to all Syriatel premises to ensure the proper implementation of HCM policies, and provide concerned employees with coaching on the related polices when needed, escalate any violation or misconduct to concerned management.
6. Report any re-occurring violations to Employee Welfare Head of Section for follow up and advice.
7. Suggest, prepare and implement employees’ entertainment activities in coordination with the concerned Departments/committee.
8. Collect all recognition and awards requests, coordinate with concerned parties to complete all required details and arrange with Recognition & Awards Committee for the weekly meeting to discuss received requests.
9. Obtain management approval on Recognition & Awards Committee recommendations and advise HOU and department Directors with the status of related Recognition & Rewards Requests.
10. Prepare Warning Letters and Thank You Letters and follow up signature and distribution process.
11. Conduct visits to targeted hotels to evaluate suitability for accommodation and provide Services HOS with feedback once a year.
12. Handle change business line requests when needed.
13. Answer employees’ inquiries and follow up employees’ concerns and complaints.
14. Update HCM system and maintain complete welfare records on timely manner.
15. Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company's goals and corporate objectives.
16. Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and team work.
17. Contribute to the continuous improvement of Syriatel Quality Management System.


Qualifications
1. Education: Bachelor’s Degree, preferably in Business Administration / HR
2. Experience: 1 Year of HR Experience is a plus
3. Professional Certification: N/A


Specific Vacancy Requirements
1. English Level:
1.1 Conversation: Fair
1.2 Writing: Good
1.3 Comprehension: Good
2. Microsoft Office:
2.1 Word: Good
2.2 Excel: Good
3. Others: N/A


Salary and Benefits
.

About us
Syriatel has been leading the Syrian mobile telecommunication market since 2000. The company has successfully established its reputation by focusing on customer satisfaction and social responsibility.

Required employees number
4

Posted On
Apr 23, 2018

Expiry Date
May 23, 2018

Photo
Required




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