Welcome to the online job fair www.job.sy :: Use it...

 
 
 
 
 
 
 
 
  



Job ID
14566

Job Title
Call Center Manager

To work for
Confidential

Country
Syria

City
Homs

Job Type
Full time

Military service
Not Specified

Minimum Education Level
Bachelor/ License Degree

Responsibilities
- Follow up and manage the call center’s day-to-day activities.
- Handle sales and customer services' escalations in a timely manner and professional way.
- Collect and analyze call-center statistics (sales rates, customer service metrics etc.)
- Hire, coach and provide training to maintain high customer service standards.




Qualifications
- Proven experience in management. Call center, Sales, or Customer service field is a plus.
- Outstanding communication and interpersonal skills.
- Excellent organizational and leadership skills with.
- Capability to handle escalations and problem-solving ability.
- Proficient in using computers and call center equipment/software programs.
- Fluency in English


Salary and Benefits
- International company, multicultural environment,
- Work remotely anywhere in Syria.
- High salaries + bonuses for extraordinary work.
- High growth chances.
- No transportation hassle or fees.
- Great experience improvement dealing with the most developed applications and programs.



About us
a leading company based in Dubai UAE. It's a group of service companies that is mainly focused on applying technology to enhance work operations with more than 1500 employee.


Required employees number
2

Posted On
Jan 13, 2018

Expiry Date
Feb 12, 2018

CV Language
English




Copyright  2006 - 2017 SyriaJOB Ltd. All rights reserved