Job ID
13579
Job Title
IT Help Desk - Male
To work for
Arab Technology Company For Lighting
Country
Syria
City
Damascus
Field of Work
IT Hardware
Job Type
Full time
Military service
Finished or Exempted
Minimum Education Level
Intermediate Institute
Responsibilities
1.Provide Help Desk IT support to co-workers in the organization on desktop, tablet, smartphone, and landline issues in person, via phone, and online tools.
2.Work with IT consultant on functional IT issues for all offices
3.Deploy technology for new users and update technology for current staff, including hardware, software installation, and user accounts
4.Maintain internal email lists and user accounts
5.Stay abreast of key changes in technology and integrate those into our systems where relevant
6.Provide basic IT training for staff in collaboration with Admin Director
7.Evaluate and order hardware for the organization
8.Work with the IT consulting firm on IT planning
9.Provide all services with excellent customer service skills and a friendly manner
10.Manage outgoing and repurposed hardware
11.Provide some basic support to finance team
12.Troubleshoot computer hardware and software problems and communicate fixes in clear, simple ways
13.Maintain confidentiality of business records and other information
14.Additional duties may be assigned within the course of the work
2.Work with IT consultant on functional IT issues for all offices
3.Deploy technology for new users and update technology for current staff, including hardware, software installation, and user accounts
4.Maintain internal email lists and user accounts
5.Stay abreast of key changes in technology and integrate those into our systems where relevant
6.Provide basic IT training for staff in collaboration with Admin Director
7.Evaluate and order hardware for the organization
8.Work with the IT consulting firm on IT planning
9.Provide all services with excellent customer service skills and a friendly manner
10.Manage outgoing and repurposed hardware
11.Provide some basic support to finance team
12.Troubleshoot computer hardware and software problems and communicate fixes in clear, simple ways
13.Maintain confidentiality of business records and other information
14.Additional duties may be assigned within the course of the work
Qualifications
1.Suitable education background/qualifications in Information Technology/Computer Science.
2.Minimum 2 years of IT Help Desk experience.
3.Provide excellent customer service to both internal and external customers
4.Maintain high levels of patience and persistence with a variety of personalities
5.Work independently with minimal supervision
6.Perform several tasks simultaneously and maintain accuracy of information
7.Work with a high level of detail
8.Ability to operate desktop computer and Microsoft Windows and Office Software, including Word, Excel, Outlook, PowerPoint, and specialized software applications in a network environment.
2.Minimum 2 years of IT Help Desk experience.
3.Provide excellent customer service to both internal and external customers
4.Maintain high levels of patience and persistence with a variety of personalities
5.Work independently with minimal supervision
6.Perform several tasks simultaneously and maintain accuracy of information
7.Work with a high level of detail
8.Ability to operate desktop computer and Microsoft Windows and Office Software, including Word, Excel, Outlook, PowerPoint, and specialized software applications in a network environment.
Specific Vacancy Requirements
Interested candidates please submit Job Application, full CV along with a copy of accredited original certificates and other supporting documents on or before 30th October 2017.
you could also apply by sending your CV, your portfolio to: hr@atclighting.co
you could also apply by sending your CV, your portfolio to: hr@atclighting.co
Salary and Benefits
will be provided after the interviews phase
About us
Arabic Technology Company for Lighting works in the domain of LEd lighting, which is the newest technology in the world of lighting for indoors, outdoors and for commercial usage. This technology which leaded a large steps in a very short period of time because of the high demands on it all over the world.
Required employees number
1
Posted On
Oct 09, 2017
Expiry Date
Nov 07, 2017
Additional questions for applicants
Q1: do you have any professional certificates?
Q2: describe the toughest problem you face it in your work, and how you participate solving it?
Q3: how do you grade your expertise in the IT Hardware Sector (out of 5)?
Q4: how do you grade your expertise in the IT Software Sector (out of 5)?
Q5: do you have any professional knowledge in the computer programming, please describe?
Q2: describe the toughest problem you face it in your work, and how you participate solving it?
Q3: how do you grade your expertise in the IT Hardware Sector (out of 5)?
Q4: how do you grade your expertise in the IT Software Sector (out of 5)?
Q5: do you have any professional knowledge in the computer programming, please describe?