Job ID
12945
Job Title
Server
To work for
Four Seasons Hotel Damascus
Country
Syria
City
Damascus
Job Type
Full time
Military service
Finished or Exempted (For male)
Minimum Education Level
Baccalaureate
Responsibilities
1. The ability to follow proper payroll and uniform procedures.
2. The ability to offer guests of the outlet an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness.
3. The ability to anticipate and service of guests' requirements before requests is necessary.
4. The ability to serve and clear food and beverage items in an unobtrusive and professional manner.
5. The ability to be familiar with the beverage service including stemware used and appropriates garnishes.
6. The ability to utilize a "Captain's Pad" correctly and for the sake of communication.
7. The ability to complete opening and closing side work as assigned and has all tables set according to standard.
8. The ability to present menus and explanations for all menu items as well as specials of the day.
9. The ability to present children's menus, when appropriate, and describe specials and Alternative Cuisine.
10. The ability to utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings.
11. The ability to carry trays, bus and reset tables with linen, china, glass and silver.
12. The ability to change ashtrays, serve cigarettes, crumb tables and offer additional beverages and cigars.
13. The ability to ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved.
14. The ability to handle a guest walks out.
15. The ability to service all needs for private dining room or private function.
16. The ability to report any accident or guest complaint immediately, no matter how minor, to a manager.
17. The ability to recognize and address potential disruptive or undesirable guests.
18. The ability to respond properly in any hotel emergency or safety situation.
19. The ability to move tables and chairs
20. The ability to breakdown any buffets, displays or side stations when needed
21. The ability to clean service area when needed.
22. The ability to perform other tasks or projects as assigned by hotel management and staff
23. The ability to retrieve and stock all linen, china, silver, glassware and food and beverage items.
24. The ability to provide unobtrusive and professional service.
25. The ability to serve a dish to guests while explaining the contents and preparation.
26. The ability to provide water, bread and butter service throughout the meal to guests.
27. The ability to offer coffee or tea and serve any requested according to Four Seasons' standards.
28. The ability to report for duty 5 minutes before the scheduled time, clean and tidy and wearing the correct uniform.
29. The ability to carry trays properly and safely as well as breaks them down.
30. The ability to clear tables and reset them for specific number of persons.
31. The ability to provide quick and attentive assistance to any mishap in the restaurant.
32. The ability to sweep/vacuum the floor before a shift if needed.
33. The ability to attends all the training subjects to the service staff and follows all rules and policies of the hotel
34. The ability to be flexible in assisting around different areas of the hotel in response to business and client needs
35. The ability to handle cash and credit card procedures according to the guidelines of the accounting department
2. The ability to offer guests of the outlet an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness.
3. The ability to anticipate and service of guests' requirements before requests is necessary.
4. The ability to serve and clear food and beverage items in an unobtrusive and professional manner.
5. The ability to be familiar with the beverage service including stemware used and appropriates garnishes.
6. The ability to utilize a "Captain's Pad" correctly and for the sake of communication.
7. The ability to complete opening and closing side work as assigned and has all tables set according to standard.
8. The ability to present menus and explanations for all menu items as well as specials of the day.
9. The ability to present children's menus, when appropriate, and describe specials and Alternative Cuisine.
10. The ability to utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings.
11. The ability to carry trays, bus and reset tables with linen, china, glass and silver.
12. The ability to change ashtrays, serve cigarettes, crumb tables and offer additional beverages and cigars.
13. The ability to ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved.
14. The ability to handle a guest walks out.
15. The ability to service all needs for private dining room or private function.
16. The ability to report any accident or guest complaint immediately, no matter how minor, to a manager.
17. The ability to recognize and address potential disruptive or undesirable guests.
18. The ability to respond properly in any hotel emergency or safety situation.
19. The ability to move tables and chairs
20. The ability to breakdown any buffets, displays or side stations when needed
21. The ability to clean service area when needed.
22. The ability to perform other tasks or projects as assigned by hotel management and staff
23. The ability to retrieve and stock all linen, china, silver, glassware and food and beverage items.
24. The ability to provide unobtrusive and professional service.
25. The ability to serve a dish to guests while explaining the contents and preparation.
26. The ability to provide water, bread and butter service throughout the meal to guests.
27. The ability to offer coffee or tea and serve any requested according to Four Seasons' standards.
28. The ability to report for duty 5 minutes before the scheduled time, clean and tidy and wearing the correct uniform.
29. The ability to carry trays properly and safely as well as breaks them down.
30. The ability to clear tables and reset them for specific number of persons.
31. The ability to provide quick and attentive assistance to any mishap in the restaurant.
32. The ability to sweep/vacuum the floor before a shift if needed.
33. The ability to attends all the training subjects to the service staff and follows all rules and policies of the hotel
34. The ability to be flexible in assisting around different areas of the hotel in response to business and client needs
35. The ability to handle cash and credit card procedures according to the guidelines of the accounting department
Qualifications
1. Good reading, writing and oral proficiency in the English language, Arabic would be beneficial
2. 1-2 year’s food and beverage serving and/or related food and beverage experience.
3. Good knowledge of food, preparation and beverages
2. 1-2 year’s food and beverage serving and/or related food and beverage experience.
3. Good knowledge of food, preparation and beverages
Specific Vacancy Requirements
Walking: continuous at high speed
* Carrying 35 lb. tables x 100 feet several times a day
* Carrying plates: very repetitive
* Carrying 60 lb. punch bowl: 2-x day
* Push/pull food carts: very repetitively
* Help house person /bus person move furniture and arrange buffet
* speech and hearing for communication with guests
* Carrying 35 lb. tables x 100 feet several times a day
* Carrying plates: very repetitive
* Carrying 60 lb. punch bowl: 2-x day
* Push/pull food carts: very repetitively
* Help house person /bus person move furniture and arrange buffet
* speech and hearing for communication with guests
Salary and Benefits
After Interview
About us
About Four Seasons Hotels and Resorts
Four Seasons is dedicated to perfecting the travel experience through continuous innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified in its employees.
People who share a single focus and are inspired to offer great service. Founded in 1960, Four Seasons has followed a targeted course of expansion, opening hotels in major city centers and desirable resort destinations around the world. Currently with 95 hotels in 41 countries, and more than 40 properties under development, Four Seasons will continue to lead the hospitality industry with innovative enhancements, making business travel easier and leisure travel more rewarding.
Four Seasons is dedicated to perfecting the travel experience through continuous innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified in its employees.
People who share a single focus and are inspired to offer great service. Founded in 1960, Four Seasons has followed a targeted course of expansion, opening hotels in major city centers and desirable resort destinations around the world. Currently with 95 hotels in 41 countries, and more than 40 properties under development, Four Seasons will continue to lead the hospitality industry with innovative enhancements, making business travel easier and leisure travel more rewarding.
Required employees number
10+
Posted On
Jul 13, 2017
Expiry Date
Aug 11, 2017
Photo
Required
CV Language
English