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Job ID

Job Title
Representative: Retail Support

To work for
MTN Syria



Field of Work

Job Type
Full time

Military service
Not Specified

Minimum Education Level
Bachelor/ License Degree

Core Purpose of The Job:

Positively dealing with dealers to boost sales within the market. Moreover, explain and promote new products & services to dealers and take their suggestions regarding related issues into consideration.

Deal with wide range of profiles.
Ensure a standard quality of work/service.
Working in a high pressure environment with strict deadlines.
Highly regulated and demanding work environment.
Task Complexity:

Provide reports on a daily basis which covered all market issues (Offers, Problems, Competitor news..,).
Ensure having excellent relationship with dealers using different contact tool(visits, call ,..)
Create and Reach new sales channels for the company through coordination with retailers.
Ensure and maintain customers satisfaction.
Promote new services and products to the dealers.
Provide dealers with promotion and advertising items.
Convey any problem in the areas of coverage – customer care – marketing - etc to concerned department/ division in the company to be handled..
Obtain recommendations and suggestions regarding improving sales and marketing methods.
Follow-up the sales centres needs and observe market situation and competitor s offers.
Conduct corporate visits and provide corporate sector with customized products and service

Behavioral Qualities:

Customer-Centric: builds relationships with, and delivers services to internal and/or external customers
Communicates Well (Verbal): clearly explains a point of view and the reasoning behind it in either one-on-one or large audience situations.
Approachable: is friendly and easy to talk to.
Adaptable: adapts behavior to the interpersonal style and needs of others.
Bright: is capable of dealing with complex intellectual and cognitive concepts.
Comfortable with uncertainty: is comfortable working in a changing and uncertain context.
Courageous: challenges the status quo and is willing to speak up even at great personal risk.



Associate Degree - third year and above undergraduate university student.
Preferred, Bachelor Degree in any specialization

Specific Vacancy Requirements

Sales concepts & Syrian Market.
Knowledge of English & MS Office tools.

Salary and Benefits
Upon Job Offer

About us
MTN Syria is the leading provider of mobile services, offering cellular network access and business solutions.

In 2007, the new MTN brand was launched in Syria, and thus, introducing a new era of telecommunications in the country.

MTN Syria is part of MTN Group which has launched in 1994, MTN Group is a multinational telecommunications group, operating in 22 countries in Africa and the Middle East.
At the end of December 2014, MTN recorded more than 223.3 million subscribers across its operations.

Required employees number

Posted On
Dec 26, 2016

Expiry Date
Jan 25, 2017


CV Language

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