Job Title
Receptionist - Female
To work for
Dama Rose Hotel
Field of Work
Customer services - Tourism/Hotels/Reservations
Minimum Education Level
Baccalaureate
Responsibilities
1. Readiness and personal readiness section (full attention)
2. Helping the shift leader to study and follow up daily bookings.
3. Follow-up the departure of resident guests and informs the head of department of the changes.
4. Prepare permanent and expected guest cards (pre-booking).
5. Pay attention to the guests (pre-booked or without) and apply Welcome Constitution terms upon reception.
6. apply Welcome Constitution terms upon reception (number of rings + reservations or queries)
7. The company membership program is offered to new guests and hoteliers.
8. Pay attention to the guestbook (notebook and police cards).
9. offer full service to guests
10. Positive participation in receipt and delivery between shifts.
11. Inform the head of department of all negative and positive during the work in the section.
12. Record the arrival and departure guests of the rooms according to the procedures of registration on the police record and vouchers of arrivals and verify the accuracy of the data and send it daily to the competent authorities in accordance with the procedures followed by the responsibility of everyone in the sections of the front office.
Qualifications
Knowledge in Microsoft Office (Word & Excel - PowerPoint)
V. good English
Salary and Benefits
unpublished
Required employees number
3